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Pre & Post-sales support for multimedia technology & personal devices


Our Customer Service division offers a full range
of solutions to help your clients enjoy the latest technology, whether at home or in the office. By providing targeted services, Supporter will make certain end-users get the most out of their purchases.



Our mission

› Ensure that technology users are comfortable and satisfied with their hardware or software purchases and are getting the most out of the available features and functionality.

› Implement strategies that improve service levels, increase customer satisfaction and develop client loyalty, while at the same time, improving margins.

› Provide turn-key customer service solutions for a full-range of market solutions.

Areas of expertise

› User assistance Our offers
› On-site services (home or office) Our offers
› Extended warranty services Our offers


 

Our clients

› Large retail outlets

› Equipment manufacturers

› Software, gaming and CD-Rom companies

Telecom operators and Internet access providers

› Insurance companies

 


 
Supporter is in the process of
obtaining certification from the French government to provide customer service for its Internet Accompagné project. This program, designed to promote the use of the Internet in French households, will provide
users with access to specially priced technical assistance to navigate any potential issues during home installation.
 

 Download documents

 
Working together

 

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