Integration and Training

Integration of Help Desk and IT infrastructure management software.


Reseller 'Master Agreement' for BMC Software's ITSME solutions

Our reseller 'Master Agreement' with BMC Software makes us the only reseller of BMC ITSME solutions - IT Systems Management Express - on the French territory.

We distribute BMC's ITSME solutions throughout the French territory via our BMC certified partner network, thus providing our customers with the best possible service.


Partnerships

To ensure the ongoing sustainability and maintenance of your end-user support services, we constantly monitor the market establish partenerships with the major ITSM solution editors.

Our partners :

Deployment of your ITSM solution

Optimize your existing IT tools or install a new ITSM solution and choose the hands-on approach  best suited to your needs :
 

› On-site approach : jum-start or turn-key solutions,
› Outsourced approach : we manage your end-to-end
  solution.


Professional Training

The Supporter Institut, an accredited training center, offers a variety of courses focused on improving your employees’ performance :

› Help desk training,

› ITIL training.